FAQs
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What are the shipping costs?
Orders from € 100,- will be delivered for free to most European countries. For orders < € 100,- we charge € 9,95. Please view our shipping policy to see which countries we ship to & what the shipping rates and times are. -
What are the return costs?
Return cost will apply. Except in case of warranty. Please see our return policy. -
In which countries does Marmitek deliver?
We deliver to the following countries: Austria, Netherlands, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovenia, Slovakia, Spain, Sweden, United Kingdom -
How many years of warranty do Marmitek products have?
Marmitek provides a warranty on its products up to 24 months after purchase. Read our warranty conditions. -
Where can I buy Marmitek products?
You can buy all our products at marmitek.com/en/. A selection of our products is available online and offline from authorized dealers. -
Where can I find the frequently asked questions about a specific product?
To view the frequently asked questions of a specific product, please refer to the relevant product page. The search box at the top of this page will help you with this. -
Where can I find a product manual?
To view the instructions for use of a specific product, please refer to the relevant product page. The search box at the top of this page will help you with this. -
Kanik mijn Marmitek Smart me producten met de Tuya-app gebruiken?
Yes. You can continue using your Marmitek Smart me products via the Tuya app. To do this, the products need to be added to the Tuya app again. Do you have cameras, a video doorbell, scenarios or saved settings? Then there are a few additional points to keep in mind. Read here how to transfer your Smart me products to the Tuya app.
