FREQUENTLY ASKED QUESTIONS

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What are the shipping costs?

Orders from € 100,- will be delivered for free to most European countries. For orders < € 100,- we charge € 9,95. Please view our shipping policy to see which countries we ship to & what the shipping rates and times are.

What are the return costs?

Return cost will apply. Except in case of warranty. Please see our return policy.

In which countries does Marmitek deliver?

We deliver to the following countries: Austria, Netherlands, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovenia, Slovakia, Spain, Sweden, United Kingdom

How many years of warranty do Marmitek products have?

Marmitek provides a warranty on its products up to 24 months after purchase. Read our warranty conditions.

Where can I buy Marmitek products?

You can buy all our products at marmitek.com/en/. A selection of our products is available online and offline from authorized dealers. The availability of products at different dealers can be found on the relevant product pages.

Where can I find the frequently asked questions about a specific product?

To view the frequently asked questions of a specific product, please refer to the relevant product page. The search box at the top of this page will help you with this.

Where can I find a product manual?

To view the instructions for use of a specific product, please refer to the relevant product page. The search box at the top of this page will help you with this.

Can I order additional spare parts?

Yes, spare parts can be ordered by sending us an email. Please state the following:

  • Product name
  • Part description
  • Reason

Is it possible to order business without VAT being charged (inter-community delivery)?

Yes, this is possible if you want to place a business order and you live outside the Netherlands.
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