What is the maximum distance between the transmitter and receiver?
Up to 20 metres LOS (line of sight)
Do I need to install drivers on my laptop?
No, you don't need to install anything at all. The Stream S2 Pro is “plug-and-play” and works right out of the box.
Do you still need to separately supply the transmitter with power?
No, in many cases the laptop will supply enough power through the HDMI output to power the HDMI transmitter. In the unlikely event that the HDMI output of your laptop does not supply enough power, but it does have a USB-C port, then you can use the included USB-C to HDMI adapter to connect the HDMI transmitter to the USB-C port of your laptop. This provides sufficient power to power the transmitter and supports image and audio transmission. If your laptop does not have a USB-C port, you can provide the HDMI transmitter with power separately using the supplied micro-USB cable.
Can I trust that my (confidential) content is streamed securely, without the risk that someone can (unauthorised) access this content?
Yes. The wireless HDMI cable maakt uses AES 128-bit encryption and WPA2/WPA-PSK/WPA2-PSK authentication protocol to secure wireless data transfer. The video content is also protected with HDCP (High-bandwidth Digital Content Protection) to prevent illegal copying.
Can I also stream content wirelessly from a smartphone or tablet to the receiver?
Absolutely! Thanks to the built-in AirPlay and Miracast technology, you can stream content wirelessly directly from any iPhone, iPad or Android device without having to use an HDMI transmitter.
Can I install the wireless presentation system myself?
Absolutely! The wireless presentation system is “plug-and-play”, which means that you simply plug the receiver into the display or projector (and supply it with power using the supplied micro-USB cable) and then plug the transmitter into the HDMI output from your laptop. You don't have to download an app or install any software, the two are automatically linked and work right away. Do you want to use additional transmitters? Then these first need to be paired with the receiver, please refer to the manual for instructions.
Can I use the Stream S2 Pro system in multiple conference rooms that are next to or close to each other?
Yes, every receiver has a unique ID. You can then connect the transmitters to the receiver installed in that room so that it does not interfere with receivers in adjacent or nearby rooms.
Is there a storage system available where I can store the transmitters in my conference room?
Yes, you can use the Stream A1 Pro storage tray for this (sold separately)
Can I connect multiple transmitters to the receiver at the same time, for example, if I have a meeting with multiple people who all need to be able to present?
Yes, the Stream S2 Pro supports up to 20 transmitters. You can easily switch between the different laptops at the touch of a button.
The status LED on the transmitter stick stays red
This means that the transmitter stick does not receive enough power. Not all HDMI ports deliver enough power to power the stick. In those cases, you can use the supplied USB-C > HDMI adapter, and connect the transmitter stick to the USB-C port. If there is no USB-C port, you can provide the transmitter stick with extra power by connecting the supplied micro-USB cable.
The status LED on the transmitter stick continues to flash red instead of blue.
This means that the transmitter stick cannot connect to the receiver, due to one of the following reasons: 1. The receiver is OFF: Turn on the display or projector and check whether the receiver status LED is flashing blue. 2. The transmitter is not paired with the receiver: press and hold the transmitter button until the status LED flashes quickly, the transmitter will then reboot and automatically pair with the receiver.
I have connected the transmitter stick to an HDMI port on my laptop, but it is flashing purple and I am unable to share my screen.
If the status LED flashes purple, it means it is not receiving a video signal from the laptop. Check the image settings of your laptop. In Windows 10, you do this by pressing the Windows logo key +P and selecting an option, or by right-clicking on the desktop and opening Display Settings.
I have connected the transmitter stick to a USB-C port on my laptop using the included USB-C > HDMI adapter, but it's flashing purple and I am unable to share my screen.
If the status LED flashes purple, it means it is not receiving a video signal from the laptop. In this case, your USB-C port may not support video. Not all USB-C ports support video output; for this, the USB-C port must support DisplayPort Alt Mode or Thunderbold 3. More information, and a list of devices that support it, can be found on this website: https://en.everybodywiki.com/List_of_devices_with_video_output_over_USB-C